Shipping

Every effort will be made to deliver the goods as soon as possible after your order has been paid and accepted. We offer a range of delivery options to receive the products purchased on our site. You can choose the shipping option that best suits your personal needs


UPS Domestic UK Shipping

Free UK Shipping 1 – 2 Day Service (on orders above £50) *

* Free shipping is offered automatically, when available at checkout, based upon the value in your basket.


Next Working Day (Where Possible)
£6.50
Next Working Day Before 12:00pm
£13.00

UPS European Shipping

Free Shipping 3 - 7 Day Service (on orders above £250) *

* Free shipping is offered automatically, when available at checkout, based upon the value in your basket.


Standard 2 – 3 Day Service
£20.00
Express Shipping 1 – 2 Days
£25.00
Express Next Day (where possible)
£35.00

UPS International Shipping

Free Shipping 3 - 7 Day Service (on orders above £250) *

* Free shipping is offered automatically, when available at checkout, based upon the value in your basket.


Standard 2 – 3 Day Service
£20.00
Express Next Day (where possible)
£35.00


For specific shipping rates, please add the items you want to buy to the shopping basket and use the ‘calculate shipping’ option on the checkout page.

* Please note : Aimshop.com will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In a case of delay, we may inform you of the delay and the reason for the delay as soon as is practical.


Returns

Goods which prove unsuitable may be returned for refund, credit or exchange, if, they are returned to ourselves within 14 days of receipt subject to the following conditions :

Items are returned carriage paid.
Items and packaging are received in a saleable condition, as received.
Items should be returned unused in their original condition in order to secure a refund.
Items are returned complete with all packaging in good condition.


Under the Consumer Rights Act 2015, a customer has an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. This right is limited to 30 days from the date the customer took ownership of the goods. If a customer is asked to return an item that arrived damaged, not as described or faulty, the retailer should refund the total cost of the return.

(We reserve the right to levy a charge to replace product packaging which is damaged or defaced).


Carriage paid to receive or return item(s) will not be refunded.
We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
All returns are to be accompanied by a copy of the invoice, and full contact details of the buyer, detailing a reason for return. Please help us to help you by completing the relevant returns form.
We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage and any documents as you may require it in the event of a claim with your carrier.
You must obtain & complete a Returns Form before returning any goods.

Please download the returns form here and make sure you send it back with the item(s) you are returning. Download Returns Form

Aim Technologies are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

Shortages & Damage
- Please advise our Customer Service Department of any problems with shortages or carrier damage and photographic proof, within 2 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim.

Deposits
- On any non-stock special order item we reserve the right to charge a deposit of  50% to 100% of order value to the customer’s credit/debit card, which is non-returnable in the event of


Before returning any goods please contact us via email or phone to register the return, then send the goods back to us with the invoice to ;

Email : sales@aimshop.com

Address : Aim Technologies, Unit 8 Riverside, Campbell Road, Stoke-On-Trent, Staffordshire, ST4 4RJ

Telephone : +44 (0)1782 393 843